Introduction
Kinswell Property Ltd provides residential letting and property management services.
We publish information about our landlord fees and the payments tenants may be asked to make, in accordance with the Consumer Rights Act 2015 and the Tenant Fees Act 2019 as amended. The amounts shown reflect the services we offer and the fees we currently charge.
Landlord fees
| Service | What is included | Fee | When charged |
|---|---|---|---|
| Let Only | Marketing, tenant sourcing and tenancy setup, as described in the service agreement. Ongoing management remains with the landlord. | 100% of the first month's rent, subject to a minimum fee of £695 | Deducted from the first month's rent |
| Management Only 1–4 properties | Ongoing management of an existing tenancy, as described in the management agreement. | 12% of the rent collected | Deducted monthly from rent collected. No management fee is charged for a month in which no rent is collected. |
| Management Only 5–19 properties | As above, for landlords with 5 to 19 properties managed by Kinswell. | 10% of the rent collected | As above |
| Management Only 20 or more properties | As above, for portfolios of 20 or more properties. The rate is agreed in writing with each landlord before instruction. | Bespoke rate, typically from around 8.5% of the rent collected | As above |
| Fully Let & Managed | Letting and ongoing management combined: the Let Only service followed by Management Only. | Letting fee of 100% of the first month's rent (minimum £695), plus the management fee for the landlord's portfolio size (1–4 properties: 12% · 5–19 properties: 10% · 20 or more: bespoke, typically from around 8.5%) | Letting fee deducted from the first month's rent; management fee deducted monthly from rent collected |
| Kinswell One™ | Our signature letting and management package. Full details are provided on request. | Management fee at the rates above | Management fee deducted monthly from rent collected |
| Tenancy renewal | Preparing and agreeing a new or updated tenancy agreement with an existing tenant. | No charge | Not applicable |
| Inventory and check-in | A schedule of condition and inventory at the start of a tenancy, where required. Depending on the individual landlord agreement, the inventory may be included within the agreed service or charged separately. | Where included within the agreed service: no separate charge. Where charged separately: the inventory provider's fee, quoted to and agreed with the landlord in writing before the inventory is arranged | Where charged separately, when the inventory is completed |
| Third-party services & works | Where applicable, Kinswell Property charges an administration and coordination fee of 10% of the relevant third-party cost for arranged contractor services, maintenance works, safety certificates and associated property services. Charges are subject to the individual landlord's agreed service terms. | 10% of the third-party cost, in addition to the third-party cost itself. For example, on a £100 contractor invoice the administration and coordination fee is £10 | When the third-party service or work is invoiced |
| Early termination | Early termination is governed by the terms of the individual landlord service agreement. Applicable notice periods, termination charges and associated contractual obligations will be determined by that agreement and relevant law. | As set out in the individual landlord service agreement | As set out in the individual landlord service agreement |
| Tenancy ending normally | Routine administration when a tenancy ends. | No charge | Not applicable |
Kinswell Property Ltd is not registered for VAT, so no VAT is charged on these fees. Management fees are a percentage of the rent collected, and the rate depends on the number of properties Kinswell manages for the landlord. Repairs, maintenance works and other third-party costs are quoted separately and approved by the landlord in line with the agreed service terms.
Tenant fees and permitted payments
Tenants are only asked for payments permitted by law. We do not charge tenants for viewings, referencing, administration or setting up a tenancy.
| Payment | Amount or calculation | Conditions and limits |
|---|---|---|
| Rent | As advertised for each property | A specific rent is stated on every listing. |
| Holding deposit (refundable) | Up to one week's rent, depending on the application | No more than one week's rent. Refunded or put towards the first rent or deposit, except where the law allows it to be kept. |
| Tenancy deposit (refundable) | Five weeks' rent | No more than five weeks' rent where annual rent is under £50,000 (six weeks' at £50,000 or more). Protected in a government-approved scheme. |
| Lost keys, fobs or security devices | The reasonable, evidenced cost of replacement | Only where the tenancy agreement provides for it. No administration fee or profit is added. |
| Late rent | No charge | We do not charge interest or fees on late rent. |
| Changes to the tenancy requested by the tenant | £50 | For example adding or replacing a tenant. A higher charge applies only where reasonable costs exceed £50, and is supported by evidence. |
| Utilities, council tax, TV licence and communication services | Paid by the tenant to the provider | Where the tenancy makes the tenant responsible. |
Redress and client money protection
- Property redress scheme
- Property Redress
- Membership number
- PRS060013
- Client money protection
- Membership being arranged. See Client Money Protection.
Advertising on other websites
Where we advertise properties or our services on property portals or other websites, those adverts include our fees information or a link to this page.